Privacy Policy

1. Introduction and Scope

Fundara is a Singapore-registered financial education practice operating from 71 Robinson Road, #08-02, Singapore 068895. This policy applies to all personal data collected through our website, enquiry forms, and programme enrolment processes. It does not apply to third-party websites linked from our site.

2. Data We Collect

We collect only the information necessary to deliver our services and respond to enquiries. This includes:

• Contact information: name, email address, phone number
• Programme-related information: your stated goals, questions, and any financial background you choose to share during sessions
• Payment information: processed via secure third-party payment processors — we do not store card details
• Website usage data: collected via analytics cookies with your consent (see our Cookie Policy)

We do not collect sensitive personal data (such as NRIC numbers or financial account numbers) through our website forms.

3. How We Collect Data

Data is collected through the following means:

• Enquiry and contact forms on our website
• Programme enrolment and intake processes
• Email, telephone, and in-person communication
• Website analytics (with your consent)

4. Legal Basis and Purpose

We process personal data on the following bases:

• Contractual necessity: to deliver the programme or service you have enrolled in
• Consent: for analytics cookies and optional marketing communications
• Legitimate interest: to respond to enquiries and maintain records necessary for service delivery

We use your data to: respond to enquiries, schedule and deliver programme sessions, provide written summaries and materials, and process payments.

5. Data Retention

We retain personal data only as long as necessary for the purpose it was collected:

• Enquiry data (non-enrolled): 12 months from the date of enquiry
• Programme participant data: 5 years from the programme completion date, to support any follow-up engagement and financial record requirements
• Payment records: 7 years, as required for accounting and tax compliance in Singapore

6. Data Sharing

We do not sell, rent, or exchange personal data with third parties for commercial purposes. We may share data with:

• Payment processors, for transaction fulfilment only
• Legal professionals, only where you have consented to a referral through our Estate & Legacy programme
• Regulatory or legal authorities, if required by Singapore law

7. Data Protection Measures

We apply reasonable security measures to protect personal data including:

• Secure (HTTPS) website with encrypted transmission
• Access controls limiting internal access to data on a need-to-know basis
• Regular review of third-party processor data practices
• Prompt notification in the event of any data breach, in accordance with PDPA obligations

8. Cookies

We use cookies to improve website functionality and, with your consent, to collect analytics data. For full details on how we use cookies and how to manage your preferences, please review our Cookie Policy.

9. Your Rights

Under Singapore's PDPA, you have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate or incomplete data
• Withdraw consent for uses based on consent (such as analytics)
• Request erasure of your data, where legally permissible
• Lodge a complaint with the Personal Data Protection Commission (PDPC) of Singapore

To exercise any of these rights, contact us at [email protected]. We will respond within 30 days.

10. Third-Party Links

Our website may contain links to external sites. We are not responsible for the privacy practices of those sites and recommend you review their policies independently.

11. Children's Privacy

Our services are intended for individuals aged 18 and above. We do not knowingly collect personal data from minors. If you believe we have inadvertently collected data from someone under 18, please contact us immediately.

12. Changes to This Policy

We may update this policy from time to time. Changes will be posted on this page with a revised "Last Updated" date. Continued use of our services after changes are posted constitutes acceptance of the updated policy.

13. Contact Us

For any privacy-related questions or requests:

• Email: [email protected]
• Post: Fundara, 71 Robinson Road, #08-02, Singapore 068895
• PDPC (Singapore): www.pdpc.gov.sg